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Letters and emails: Formulating the content

Asking for information

English letters emails
I would be grateful if you would send me some information on… Checkmark Checkmark
I would be interested to find out more about… Checkmark Checkmark
your products / your services / your offers.
Please could you send me… Checkmark Checkmark
a brochure / a catalog / your current price list?

Requesting something

English letters emails
I would be grateful if you would… Checkmark Checkmark
Would you / Could you please… Checkmark Checkmark
It would be great if you would… Checkmark

Requesting a quote

English letters emails
Please could you send me a quote for… Checkmark Checkmark
I would be grateful if you could send me a quote for the following:… Checkmark Checkmark

Confirming

English letters emails
I am pleased to confirm that… Checkmark Checkmark
I just wanted to… Checkmark
confirm the meeting / our appointment

Referring to attachments / enclosures

English letters emails
Please find attached… Checkmark
Please find enclosed… Checkmark

Thanking

English letters emails
I would like to express my sincere thanks for… Checkmark Checkmark
I am deeply grateful for… Checkmark Checkmark
Thanks very much for… Checkmark

Congratulating

English letters emails
I would like to wish you a very happy…
birthday / anniversary
I am writing to send you my warmest congratulations on…
your promotion /anniversary / new venture / new job.
I wish you all the best for…
your retirement / new job.

Inviting

English letters emails
You are warmly invited to… Checkmark Checkmark
I would be delighted if you would join us / me for… Checkmark Checkmark
Would you like to… Checkmark

Making an appointment

English letters emails
I would welcome the opportunity to meet with you in person.
Would you like to get together for lunch / coffee / dinner to discuss this in person? Checkmark
When are you free this week? Checkmark
It would be great if we could arrange to meet sometime. When are you available? Checkmark

Giving bad news

English letters emails
I (deeply) regret to inform you that… Checkmark Checkmark
Unfortunately we have no choice but to… Checkmark Checkmark
Unfortunately… Checkmark

Complaining

English letters emails
Your product / your service regretably did not meet my expectations. Checkmark Checkmark
I am (deeply) disspointed in… Checkmark Checkmark
I regret that I must call your attention to… Checkmark Checkmark
I would be grateful if you could look into this. Checkmark Checkmark

Apologizing

English letters emails
Please accept my sincere apologies for… Checkmark Checkmark
the misunderstanding / the mistake.
I apologise for any inconvenience that this may cause / have caused. Checkmark Checkmark
I am very sorry about… Checkmark
Sorry about… Checkmark
the mix up / misunderstanding / mistake.

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