This overview of telephoning phrases can help you to improve your overall telephoning style.
Remember to speak slowly and to take your time. It can also help to write down what you want to say before you make the call and don’t be afraid to ask the other person to repeat themsleves or to slow down if you don’t understand something.
Taking a message:
Passing on the message:
Asking to leave a message:
Leaving a message:
Asking for the name/company:
Asking when somebody is available:
Asking somebody if they can call back later: