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Online guide

Telephoning in english – Part 2

Ask to be called back, leave or take a message

taking a message

I’m sorry but Fred isn’t at his desk right now, can I take a message?
Mr Green is in a meeting, would you like me to take a message?
I’m afraid Ms Jackson is away this week, would you like to leave a message?
He/She is unavailable at the moment, can I take a message?

asking the caller to call back

I’m afraid she is busy right now, would you mind calling back later?

asking to leave a message

Would you mind taking a message?
I’d like to leave (him/her) a message.

leaving a message

Please tell (name) that…
Please let (name) know that…
(I called) (I need to discuss X with (him/her)
(I’d like to re-arrange x)
Please ask (him/her) to call me back.
Please ask him her/him to contact me about….
My telephone/mobile number is…

passing on the message

I will tell him/her you called
I will pass that on to him/her
I will let him/her know
I’ll make sure he/she gets your message

calling back

Ok I’ll call back later
Ok I’ll try again tomorrow/later

go to Telephoning 3

back to Business English