Business-English

connecting the caller and asking to be connected


asking someone to hold

 
Wait a moment please.
I’ll just put you on hold for moment.


asking to be connected

 
Could you please put me through to (Fred Samson) (the sales department)?
Could you please connect me with (the finance department) (Ms Louis)


connecting someone

 
Just a moment, I’ll put you through
One moment please, I’ll connect you


saying the line is busy

 
I’m afraid the line is busy
I’m afraid his phone is engaged.

Go to Telephoning 5

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