Business-English
connecting the caller and asking to be connected
asking someone to hold
| Wait a moment please. |
| I’ll just put you on hold for moment. |
asking to be connected
| Could you please put me through to (Fred Samson) (the sales department)? |
| Could you please connect me with (the finance department) (Ms Louis) |
connecting someone
| Just a moment, I’ll put you through |
| One moment please, I’ll connect you |
saying the line is busy
| I’m afraid the line is busy |
| I’m afraid his phone is engaged. |
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