Business-English
clarifying
spelling
| Could you spell that please? |
| How do you spell that, please? |
repeating
| I’m sorry I didn’t catch that. |
| I’m sorry, could you repeat that please? |
| I’m sorry, I can’t hear you, could you please speak up a little? |
| Would you mind speaking a little slower? |
asking for the name/company
| I’m sorry, I didn’t catch your name. |
| Could you please repeat you name? |
| What was the name of the company please? |
| Can I just check your name? I’ll spell it. |
asking when somebody is available
| When will he be back/available? |
| When is a good time to call? |
asking somebody if they can call back later
| I’m a little busy at the moment, would you mind calling me back later? |
| I’m afraid I can’t talk right now, would you please call me back later? |
| Could I call you back later? I’m a bit tied up right now. |
go to Telephoning 4
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