Business-English
Asking to be called back, leaving or taking a message
taking a message
| I’m sorry but Fred isn’t at his desk right now, can I take a message? |
| Mr Green is in a meeting, would you like me to take a message? |
| I’m afraid Ms Jackson is away this week, would you like to leave a message? |
| He/She is unavailable at the moment, can I take a message? |
asking the caller to call back
| I’m afraid she is busy right now, would you mind calling back later? |
asking to leave a message
| Would you mind taking a message? |
| I’d like to leave (him/her) a message. |
leaving a message
| Please tell (name) that… |
| Please let (name) know that… |
| (I called) (I need to discuss X with (him/her) |
| (I’d like to re-arrange x) |
| Please ask (him/her) to call me back. |
| Please ask him her/him to contact me about…. |
| My telephone/mobile number is… |
passing on the message
| I will tell him/her you called |
| I will pass that on to him/her |
| I will let him/her know |
| I’ll make sure he/she gets your message |
calling back
| Ok I’ll call back later |
| Ok I’ll try again tomorrow/later |
go to Telephoning 3
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