Telephoning in English

Practice makes perfect when it comes to telephoning.

This overview of telephoning phrases can help you to improve your overall telephoning style.

Remember to speak slowly and to take your time. It can also help to write down what you want to say before you make the call and don’t be afraid to ask the other person to repeat themsleves or to slow down if you don’t understand something.

Don’t worry about making mistakes – a slight accent and a few grammar errors can be charming!

Telephoning phrases

• Starting the conversation
• Asking to be called back, leaving or taking a message
• Asking for clarification
• Connecting and asking to be connected
• Ending the conversation

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